1. Introduction
At Hey-Restaurants.com, we are deeply committed to safeguarding your privacy and personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit or interact with our website and services. By accessing or using Hey-Restaurants.com, you agree to the terms outlined in this policy.
2. Information We Collect
We gather both personal and non-personal information to provide and enhance our services. This includes:
- Personal Information: Identifying information such as your name, email address, phone number, and location, which you may share when creating an account or filling out forms on our website.
- Usage Information: Data regarding your interactions on the site, including your search history, page visits, and activity on restaurant listings. This data is collected through cookies and other tracking technologies.
- Location Data: With your consent, we may collect location data to offer you customized recommendations for nearby restaurants and services.
- Device Information: Technical details about your device, like IP address, browser type, and operating system, which assist us in troubleshooting and improving your experience.
3. How We Use Your Information
The data we collect serves several purposes:
- Account Management: We use your information to create, manage, and secure your account, allowing you easy and safe access to our services.
- Service Improvement: To optimize the website experience, we analyze user data, providing you with personalized content and smoother navigation. For instance, we may suggest restaurants based on your past visits or preferences.
- Marketing and Communication: Occasionally, we may send you updates, offers, or newsletters tailored to your interests. You have the option to unsubscribe at any time.
- Legal Compliance: Your data may be used to comply with legal regulations, prevent fraud, or respond to lawful requests like subpoenas.
4. Information Sharing
Your information may be shared with third parties under specific circumstances:
- Service Providers: We partner with third-party vendors to perform essential tasks, such as payment processing, data analysis, and customer support. These vendors only access personal information as necessary and are obligated to maintain confidentiality.
- Affiliates and Business Partners: In certain cases, we may share information with trusted partners, such as restaurant owners, to provide you with enhanced services or personalized recommendations.
- Legal Obligations and Protection: If required by law or to protect our rights, we may share your information with legal authorities or entities to comply with regulations or enforce our Terms of Use.
5. Cookies and Tracking Technologies
To enhance your experience, we use cookies, web beacons, and similar technologies to track your interactions on Hey-Restaurants.com. These tools help us:
- Improve Site Usability: By remembering your preferences, cookies support seamless navigation and allow us to offer relevant content.
- Marketing and Targeted Advertising: Cookies enable us to show advertisements aligned with your interests on and off our site. We may work with third-party ad networks to provide targeted ads based on your interactions.
- Analytics and Performance: Tracking tools allow us to monitor user behavior on the site, helping us identify areas for improvement.
You can manage your cookie preferences through your browser settings or our on-site consent tool. Disabling cookies may affect certain website functions.
6. Data Retention
We retain your personal data as long as your account is active or as necessary to fulfill our outlined purposes. Data may also be retained to comply with legal obligations, resolve disputes, or enforce agreements. If you request to delete your account, we will deactivate it and remove your information from active systems, although some data may be retained as required by law or for legitimate business purposes.
7. Data Security
We use various security measures, such as encryption and firewalls, to protect your data from unauthorized access, alteration, or disclosure. Access to your personal information is restricted to authorized personnel, and our partners adhere to strict security protocols. Although we strive to keep your data safe, please note that no system can guarantee complete security.
8. Your Rights and Choices
Regarding your data, you have the following rights:
- Access and Update: You can view and update your personal details by logging into your account or by contacting us for a copy of the information we hold.
- Data Deletion: You may request the deletion of your personal data, subject to legal or business retention requirements.
- Unsubscribe: You can opt out of marketing communications by following the unsubscribe link in our emails or contacting customer support.
- Cookie Settings: You can control cookie preferences via your browser or our consent management tool.
9. Children's Privacy
Hey-Restaurants.com is not intended for users under 13 years of age. We do not knowingly collect data from children. If we discover that we have inadvertently gathered such information, we will promptly delete it from our systems.
10. International Data Transfers
As part of our global operations, your data may be processed and stored in countries other than your own. We ensure that these transfers comply with relevant data protection laws and apply appropriate safeguards to protect your data.
11. Changes to this Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page with an effective date, and significant changes will be communicated via email or a website notice.